Effective Delegation (1/4)

Delegation is the act of getting things done through others. It’s actually not a single action, but a process, an attitude, and even an approach to work. It’s absolutely essential in all types of leadership roles and is usually something you need to train if you are new as a leader.

Delegation is important for many different reasons, most importantly it’s impossible to do everything yourself. But you can also see it as a way to consciously develop others and help them grow.

This is the first of four parts in using a simple, yet very effective framework for delegation. 

The goal is to get you comfortable using this tool, so that you can use it every time you delegate a task.


So, the framework is called ABCD of delegation. It stands for Analyze, Brief, Coach, Debrief.

The first step is to Analyze.

In the morning, before your day starts:

• Look at all your tasks for the day and pick one task to delegate.

• Who should this task be delegated to?

Thoroughly think through all your team members. What are their goals, strengths, availability, development needs? See who is the best match for the task.

Next part we will take in the next letter - B for Brief.

Good luck!

Give yourself feedback

Most leaders do not give themselves feedback. To be able to give feedback to others, a great start is actually to give feedback to yourself.

Why is this important?

• It builds on your self-awareness.

• It allows you to develop your skills and effectiveness at work.

• It makes you feel good.

Answer these questions when you give yourself feedback at the end of the day.

• What one thing did I do well today?

• Why was this a good thing? Maybe it’s in line with who you want to be or your values and principles.

• How can I keep doing these things?


Write it down somewhere or just think it through.

Here’s a tip. Some people like to use their own name or say ‘you’ when they give feedback to themselves. It can actually help you see yourself from the outside.

Good luck!

How to be an active listener - part 1

One of the most important skills in the communication tool box is actually how to listen. 

Actively listening to your colleagues will instill trust and build relations. And you will probably learn more when you listen, rather than talk yourself. 

- Okay, so the first step into being a better active listener is to maintain eye contact. It's quite straight forward. Yet very important, here’s why.

• You show that you listen

• You show respect

• You earn trust

The trick is to maintain eye contact most, but not all of the time, or it will be perceived as staring. Here’s a handy checklist for you:

• Put away any distractions

• Keep your posture open and inviting

• Smile

• Maintain eye contact most of the time.

Also, this can of course be practised both at work and at home.

Try this for one day and reflect on how it improved your listening, good luck!

/Your leadership coach